FAQ Before Opening Your Account
Clear answers save time at the cashier. Our FAQ explains that you begin by entering your phone details, completing phone verification, and then checking the wallet status shown in your account area. It also separates QRIS scans from DANA, OVO, and GoPay wallet actions, so you do not have to guess which reference belongs to a pending transaction. We explain how virtual
account and bank transfer details are displayed, plus what receipt details our support desk may request. This page is for questions about using the FAQ itself and locating the correct answer before you enter the lobby.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer